Cancel your software subscription.
No more hidden auto-renewals.
SaaS companies bury cancellation buttons, auto-renew annual plans without clear notice, and require support tickets to leave. Our free tool generates a 3-step email sequence citing ROSCA and your state’s auto-renewal law — including the provision that may make non-compliant auto-renewals voidable.
Writing assistance grounded in verified law. Not legal advice. Not a law firm.
Works for companies like
Common Barriers
They make it hard to cancel on purpose.
Our diagnostic identifies the specific barrier you're facing and the emails address it directly with the applicable law.
Annual plan auto-renewed without clear notice
State auto-renewal laws require clear advance notice before charging. In California, non-compliant auto-renewals may be deemed an “unconditional gift” under Bus. & Prof. Code §17603 — meaning you may be entitled to a full refund.
Cancel button buried or missing
The FTC Click-to-Cancel rule requires companies to make cancellation as easy as sign-up. If you subscribed online, they must provide a simple online cancellation path.
Requires contacting support to cancel
A formal email citing consumer protection law creates a documented paper trail and puts the company on notice of their obligations. No hold queue, no chat bot.
No pro-rata refund for unused months
If the auto-renewal was non-compliant with state law, you may have grounds to request a refund for the entire renewal period, not just the remaining months.
Claims data will be lost upon cancellation
Email 1 requests data export before cancellation takes effect. Many SaaS providers are required to offer data portability under GDPR/CCPA if applicable.
Charges continue after cancellation
Post-cancellation charges are disputable under the FCBA. The escalation emails reference chargeback rights and FTC/CFPB complaint filing.
Your 3-Email Sequence
Escalating pressure. All free.
Formal Cancellation Demand
Cites ROSCA and state auto-renewal law (e.g., California’s ARL §17602). Identifies your account, revokes payment authorization, requests data export, and demands written confirmation of cancellation and auto-renewal disabling within 7 business days.
Follow-Up with Escalation
References your first email by date. Notes the lack of response or continued charges. Names the FTC and state Attorney General as complaint targets. Mentions FCBA chargeback rights for any post-cancellation charges.
Final Notice
Final notice referencing both previous emails. Provides FTC and CFPB complaint URLs. If in California, cites the “unconditional gift” provision for non-compliant auto-renewals. States intent to dispute all charges.
Good to know
If your SaaS subscription auto-renewed for another year without clear advance notice, California’s ARL has an unusually strong provision: Bus. & Prof. Code §17603 says that goods or services provided in violation of the auto-renewal disclosure requirements are deemed an “unconditional gift” to the consumer. This means you may be able to keep using the service for the paid period while also getting a refund. Not all states have this, but it’s worth citing if you’re in California.
Legal Basis
The law that applies to your situation.
ROSCA / FTC Click-to-Cancel Rule
Federal law requiring simple cancellation for online subscriptions. Companies must make it as easy to cancel as it was to subscribe.
California Auto-Renewal Law (ARL)
Bus. & Prof. Code §17602-17603 requires clear disclosure of auto-renewal terms and a simple cancellation mechanism. Non-compliant auto-renewals may be deemed an “unconditional gift.”
New York GBL §527-a
Requires businesses to provide clear auto-renewal disclosures and a simple cancellation mechanism. Applies to any SaaS subscription sold to New York consumers.
Fair Credit Billing Act
Provides chargeback rights for unauthorized post-cancellation charges. File disputes with your credit card issuer within 60 days.
This is general information about these statutes. Verify current law with official sources.
Stop paying for something you don't use.
The diagnostic takes 5 minutes. The emails cite real law. It's free. No card required.
Generate Your Free EmailsNo card required. Takes about 5 minutes.